Frequently Asked Questions
Everything you need to know about shopping with Miss Rosier
What is the standard shipping timeframe?
We offer domestic shipping within 3-5 business days and international shipping within 7-14 business days. You will receive a tracking number via email as soon as your order departs our warehouse.
What is your return policy?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, jewelry and intimate apparel are final sale.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our 'True to Fit' notes.
Are your materials sustainably sourced?
At Miss Rosier, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You can request a cancellation within 1 hour of purchase by contacting our support team, but once the order has reached the shipping floor, it cannot be modified.